Shipping policy

We aim to process and dispatch your goods within 24 hours.  Please allow 2-3 working days for your order to arrive once dispatched. If you require something for next day delivery, please let us know as this can be arranged, there may be an additional charge.  You will receive a tracking reference once the item has been dispatched.  Please let us know as soon as you can if your order does not arrive within the stated time period. Please note Large & Fragile deliveries may take up to 7-14 working days. Overseas deliveries can vary but should be no longer than 14 working days. If your expected delivery date has passed and you are still without your delivery then please contact the customer services team immediately. We are unable to investigate any parcels after 28 working days.

Once the goods have been dispatched and are on their way to you, we are unable to take full responsibility for your purchased goods. It is the responsibility of the delivery service to deliver your order safely and on time.   

For international shipping, you will automatically be charged £10 for shipping during the order process, however please note additional charges may occur. We will get in touch with you shortly after your order has been received to calculate the applicable postage costs over and above the £10. Please do feel free to email wattleanddaub@icloud.com with the item details and postal address in the first instance.  Please note, we are unable to  take responsibility for Customs Fee charges if applicable, please ensure you check if such charges apply to your Country.

Free Local Collection/Delivery. 

Small items of furniture purchased over £150 can be delivered for free within a 15 mile radius. A courier would be arranged for larger items.